Returns & Exchanges
At MUA Makeup Academy, we want you to be completely satisfied with your beauty haul. If you are not happy with your purchase, you can return unopened and unused products within 30 days of delivery.
Check Eligibility
Ensure your items are in their original packaging, unopened, and have all security seals intact to qualify for a full refund.
Contact Support
Email our customer service team with your order number and the list of items you wish to return to receive a Return Authorization Number.
Pack and Ship
Securely package your items to prevent damage during transit and include your authorization slip before shipping to our warehouse.
Receive Refund
Once our team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing